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1.7 Based on 44 reviews
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  • Customers like
    • Saleman 2
    • Layout of store 2
    • Fixed problem 1
  • Customers don't like
    • Inferior furniture 6
    • Quality of furniture 3
    • Terrible customer service 3

I had several problems with Raymour and Flannigan’s quality but the area rug I received that smelled like wet dogs was the last straw. I paid to have the items delivered and was told the only way they would exchange the item was if I returned it to the store. I would not get a refund I would have to take the replacement rug home myself. I am unable to return an 8’ X 11’ area rug let alone take it back and lay it out. My suggestion is to boycott... Read more

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Ive alway purchase my box spring and mattress from sleeps and always satisfied for over 15yrs. I decided to purchase 1 matterss and 1 mattress set from RAYMOUR AND Flanigan for the 1st and Last TIME!!! 1/4 it was delivered without any problems By April the mattress set has sank. I weight 175lbs and sleep alone. The inspector came out to inspect and ruled my mattress as no damage... Im still baffled, not sure if wjat he was measuring or looking... Read more

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I bought bunch of furniture from Raymour and Flanigan. After a month furniture started giving problems. Left corner piece of the sectional was higher than the other pieces. They couldnt fix it; all the pieces get off from each other: they dont stay still. Also, Sofa and the love seat has fabric peeling problem. Raymour does not cover that even though it has only been few months of use. I do not recommend Raymour and Flanigan to anyone. They do... Read more

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I bought bunch of furniture from Raymour and Flanigan. After a month furniture started giving problems. Left corner piece of the sectional was higher than the other pieces. They couldnt fix it; all the pieces get off from each other: they dont stay still. Also, Sofa and the love seat has fabric peeling problem. Raymour does not cover that even though it has only been few months of use. I do not recommend Raymour and Flanigan to anyone. They do... Read more

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Raymour and Flanigan is faked. Platinum protection plan fraud. Add comment

This company will not accomondate custermers ... I had a delivery of a master chest din 't. not except because they whold not try to bring it up to the second floor master bedroom because it was to heavy and long ... They could have done if they had extra man power to do it , they refuse to try again with extra help .... So I cancelled the order !!!!!! People DONOT buy from this Company !!!!! If you have a problem your are on your... Read more

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Bought a bed and was told that my delivery time would be between 10am and 1pm. At 8:25am, my doorbell rang for the delivery. I was still in bed not feeling well (I have cancer) as were my two children, one who worked til 2am the night before. My dog went crazy hearing the doorbell and my entire household was disturbed because of a delivery over 90 minutes prior to when I was told was possible. I didn't even receive a courtesy call asking if it... Read more

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We have bought two living room chairs . The workmanship is terrible and the service department is the worst. After just five months the upholstery has wrinkles and one armrest is loose. Add comment

2 weeks ago I went shopping for a new recliner at Reymour and Flanigan. I always have trouble finding a recliner that's comfortable for me. I found a floor model that the minute I sat in it I loved. It reclined back far which was on of the requirements on my list. The only problem is that it was a big chair and the lever to bring it upright was extremely hard to pull up. My salesperson told me this was probably not the chair for me, that it was... Read more

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I reported our bed bug issue to R&F and was told they check there there trucks daily and there was nothing they could do for us. they also followed my phone call up with a letter, stating they are sorry. My husband and I are both disable and do not have the money to throw away our everything we own for 42 years, I called the BBB and made a report, and was told they have over 600 reports regarding R&F. not all bed bugs issues. but reading all... Read more

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