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1.0

I purchased a sofa that was delivered 10 days ago. The Raymore and Flanagan truck backed into my house which pulled the telephone wire almost to the ground and damaged some of the siding.

I have notified the local store multiple times both over the phone and in person. Each time the store manager promised to have a contractor get in touch with me and I have not heard anything at all.

I am in a wheelchair and cannot get into my accessible vehicle without putting myself in close contact with the wire. I understand that accidents do happen but I don't understand the way that your store has chosen to to completely ignore the whole situation.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Raymour and Flanigan Cons: No communication.

Location: Schenectady, New York

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Guest

Your house scratched the back of our truck. Stop calling or we will send you a bill for the damage your house caused.

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