Raymour & Flanigan - Scum bag drivers destroyed new walls. Insurance Not covering?

Scum bag drivers destroyed new walls. Insurance Not covering?

Apr 21, 2008

Raymour & Flanigan complaint

Ok so sales people were nice because they want your money. Obviously that is all they want. First time furniture is delivered it is the wrong furniture. How does this happen you ask? Sales people only want your money they don't care about you. Second time we get 3 different colors of furniture and the delivery time was between the hours of 3 and 6 pm and they arrived to our house at 1:30 in the morning thats correct a.m in the morning. CRAZY!!!! Screw them!!! We don't want your furniture so come pick it up. It takes 3 weeks for them to come and get and they didn't do that right either. They told us the wrong date. So we waited like idiots. Call again and they at least admitted they screwed up. Drivers come to finally pick it up and they scrape every wall we have and thats right they have you sign off before they leave and scratch every single wall so now they are not responsible for the damages done on brand new walls. And you ask why would the drivers do that it's because they are not getting paid for the deliveries or the screw ups and they made that perfectly clear. Thats right Raymour and Flanigan only cares about the money and no one else. Think twice before you shop there.

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Comments (3)

1. Written by Ken Buddha, on 26-05-2008 01:08

Maybe you should try Small Claims Court instead of whining on a web site forum.

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2. Written by Raymour on-call driver, on 19-05-2008 15:16

Hello: I am a part time, on-call driver with a driver's leasing company. Raymour's sales representatives cannot promise you quality in delivery because the money you spend on the furniture goes "straight to the top" (the CEO's etc.) When you do not pay the drivers anything but peanuts, you get monkeys - and those monkeys are always calling out sick and/or you should see the turnover.

This is where the leased driver come in. I am still studying part time during the day - it is a tougher curriculum than at night when everybody and the professor is tires - so I work through the evening hours. Being on-call with several of these driver's leasing companies usually guarantees that one of them will be calling me each day.

TODAY the first company called me to show up in Swedesboro - where your furniture initially is dispatched - and because of travel/congestion the leasing company (through R & F) implied they could not tolerate my being 15 minutes late. So, completely separate from the first call, the second leasing company (where I am on-call) not knowing the first had called, called me about an hour later. The first call would have expected me 15 minutes late, now, an hour later another call. 1.25 hours late.

Upper management thinks they are not going to invest in quality deliver, and thinks everybody is going to give them something for nothing.

You gave them a lot of "something," and they know you will not be getting anything but a promise after you shell out the cash.

Look in careerbuilder.com under Raymour & Flannigan and see how many jobs they list. Look at the fact they give you several years interest free and no payments - they are that desperate to make the sale.

Sorry for your dilemma - but wanted you to know what goes on "behind the scense."

Hotmail is my provider

OMEGA_MAVERICK is me.

Regards ...

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3. Written by Raymour on-call driver, on 19-05-2008 15:13

Hello: I am a part time, on-call driver with a driver's leasing company. Raymour's sales representatives cannot promise you quality in delivery because the money you spend on the furniture goes "straight to the top" (the CEO's etc.) When you do not pay the drivers anything but peanuts, you get monkeys - and those monkeys are always calling out sick and/or you should see the turnover.

This is where the leased driver come in. I am still studying part time during the day - it is a tougher curriculum than at night when everybody and the professor is tires - so I work through the evening hours. Being on-call with several of these driver's leasing companies usually guarantees that one of them will be calling me each day.

TODAY the first company called me to show up in Swedesboro - where your furniture initially is dispatched - and because of travel/congestion the leasing company (through R & F) implied they could not tolerate my being 15 minutes late. So, completely separate from the first call, the second leasing company (where I am on-call) not knowing the first had called, called me about an hour later. The first call would have expected me 15 minutes late, now, an hour later another call. 1.25 hours late.

Upper management thinks they are not going to invest in quality deliver, and thinks everybody is going to give them something for nothing.

You gave them a lot of "something," and they know you will not be getting anything but a promise after you shell out the cash.

Look in careerbuilder.com under Raymour & Flannigan and see how many jobs they list. Look at the fact they give you several years interest free and no payments - they are that desperate to make the sale.

Sorry for your dilemma - but wanted you to know what goes on "behind the scense."

Hotmail is my provider

OMEGA_MAVERICK is me.

Regards ...

Report

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