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1.8 Based on 55 reviews
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    • Inferior furniture 7
    • Quality of furniture 3
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Do not buy a Raymour and Flanigan Bellanest Mattress. Although they compare the construction to a Simmons it is not even close. I complained of the mattress sinking on one side and not the other which causes me to roll toward my wives side when we both are sleeping. The one edge collapses when you sit on it but the opposite edge does not. Raymour and Flanigan sent a technician over who measures the bed with no one on it. Thats like buying a... Read more

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I will never purchase another item from RF...Their products r getting inferior...Now u cant return or exchange a piece of junk...I have spent over $50k in past 12 yrs for myself & Grandchildren...never again..Most of their couches, chairs, tables fall apart & screws start dropping..area rugs r trashy...mattresses start to sink...Wood furniture has cracks & damaged...RF never again...

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Bought a dining room set. Within 18 months I had 9 service calls. I believe after all these service calls, I should be given a re-select. What ever you do do not get their platinum service plan, since it decides whether you can get another set. I believe that should be my decision particularly since the furniture was extremely inferior. All of these calls are documented on their records. I hope that this can be settled to my satisfaction. ... Read more

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Don't buy furniture from Raymour and Flanagan I not sofa and they deliver to my house scratch sofa then I complaint about that they don't believe and they don't replace the pic

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The thought of having to furnishing my whole apartment was frustrating. I was clueless as to where to begin. I lack the eye for home decorating. I went to multiple stores and browsed multiple sites. The more and more I looked the more and more I wanted to give up. The first store/sales rep. I dealt with was a horrible experience. I decided to visit the Raymour & Flanigan in Garden City, NY. The first rep. (Maria Chimera) to greet me and the... Read more

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A company that does not appreciates their employees. If you do good in the company there will be someone there who will try to knock you down and if they have the power they will. Do not work for this company. It is a matter of time until they fail and it is a company with broken promises. "Be one team" yea right!

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Extremely poor quality furniture. Brand new sectional and you could feel the wood on the arms that were supposed to be padded. Guy came out to fix and used the wrong material to fix and left the arm of the couch looking like a mountain. came back out to fix and the next guy said the first guy did it wrong. Next visit was because there were screws protrudung thru the cushions and wood. Only noticed this after citting hand when trying to push... Read more

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I made my first Raymour & Flanigan purchase in April 2016. I previously ordered from Ashley's, Bob's and a few others, but i wanted a living room set that was unique and had a European flare. The commercials and advertisements for Raymour & Flanigan are always so beautiful. I thought I would give them a try. Well, I found a beautiful set, it was a little costly, but i bit the bullet. It has been a nightmare every since. I noticed a stain... Read more

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I have had ssues problems with damaged products delivered and the repair persons at Raymour hut they do srtand by their service and furniture, Unfact recently my warranty ran out and they still sent me the replacenent pieces ordered by Patricia, a CTR at Raymour. It was also a kind operator that understood my story and sympathized. Both the operato at the NewYork kocation and Patricia were courteous and professional. I would definitely... Read more

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Furniture isn't holding up after a year. Also don't trust their finance department. I set up automatic payments for it to be paid off in 12 months. Now 15 months later turns out the payment that they set up was too low. Now they want me to pay $400.00 in interest and late fees. They didn't even notify me until three months after last auto payment. They practice deceptive practices. Not to be trusted. Read more

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