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I ORDERED 2 BEDROOM SETS, 1 SECTIONAL SOFA, 1 COFFEE TABLE AND 1 END TABLE. GOT DELIVERY ON 5/18/17. THE SECTIONAL SOFA AND TABLES ARE WAY TOO BIG FOR MY LIVING ROOM. I ASKED THE DELIVERY MAN IF HE COULD TAKE THE STUFF BACK TO STORE. HE TOLD ME THAT HE COULD NOT DO...
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1.5
I didn't like
  • Are thieves
#1049336
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Raymour and Flanigan - Disgruntled Customer
Raymour and Flanigan - Disgruntled Customer
Raymour and Flanigan - Disgruntled Customer
I bought a five piece wooden bedroom set from Raymour and Flannigan approximately 2 years ago, I had a one year manufacturers warranty, and the platinum protection warranty which is supposed to cover damages such as stains, rips, cracking, bubbling, for five years. The...
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1.4
#1046842
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Would never buy anything again from this outfit! Bought a reclining sectional sofa. Two weeks later 2 recliners stopped working. They are the electric recliners. Had repair man out. He said it would take 6 weeks to get parts they're coming from China. I waited and...
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2.4
#1033238
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Short Review for February 25, 2017

Raymour and Flanigan
#1013758
1.0
Raymour and Flanigan - Simple Review #1488065591
1 of 1
Furniture delivered with bed bugs
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Short Review for December 09, 2016, Pc_bad_quality

Raymour and Flanigan
#969972
I even wrote a letter & never even heard from them...12 yrs of business with them is totally finished. I wouldn't take home their merchandise if it was FREE...cheaply made...what happen to your products...12 yrs ago pretty well made, not anymore.
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Short Review for November 18, 2016, Plc_good_service

Raymour and Flanigan
#957385
5.0
Great customer service and especially the drivers were very helpful. They did an excellent job handling my furniture
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Raymour And Flanigan Platinum Protection Plan Review

Raymour and Flanigan
#949579
1.0
Assisted living lady purchased a $1,000 recliner with platinumn protection and lost one part of the plug in cord and was told not covered because moving damage. 6 -10 weeks to order new. No personel cared they were leaving a 90year old without. Absolutely the most uncaring, insensitive furniture store there is.
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They gavel me the round around, sent me to the manufacturer who told me that R &F should not have instructed me to get in touch with them and also informed me that the (Sofa & loveseat) in question have been discontinued . I have visited the Westbury Store showed...
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2.7
#1021981
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Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
Raymour and Flanigan - Terrible Furniture & Customer Service
My husband and I work very hard for our money, and don't go out everyday to buy a new bedroom set. Well, last year at the end of March 2016, we purchased a new set from Raymour & Flanigan. It took a few weeks before it came in and when we received it, I was...
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Anonymous
Anonymous

You can call Nicole at customer service - 609-617-5622. She offered us zero assistance when our furniture was delivered with bed bugs.

1.0
I didn't like
  • Poor customer service
  • Quality of furniture
  • No refunds on defective materials
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I have had Type 1 insulin dependent Diabetes since age 6 for 43 years.. One day I had a rare low blood sugar episode at Raymour and Flanigan Furniture. They cut my pay by $26.000 per year and sent me to their warehouse to work. While at work at this warehouse I learned...
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1.0
#1008087
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On Feb 2 i called your deptford store an spoke with a Tameka. She put me on hold for over 20 mins. All i wanted was to make a appt for service. Shes rude an unprofessional. We had nothing but a bad experience with your store for sometime now. We will be sure to put the...
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#1001826
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Took out the protection plan on a couch that ripped, when I requested coverage I was told to send picture of damage. I was then told the rip was too extensive and the coverage was not for that type of rip! Well it is made of cloth so a rip is a rip. Last time I will...
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2.3
I didn't like
  • Protection plan
#997925
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do not do business with R & F ever. They lie about everthing. Sent my bill to wrong address twice. Finally got it at my home address and they double charged me as if I bought 2 living room sets exactly the same....lol The worst part is the TD Bank credit card bank they...
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1.8
#997609
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I purchased the Bella nest castin microfiber couch and chair as a special order as I wanted a lighter color. I was told I would have delivery in 12 weeks or sooner. I stopped in last week to pay the balance and get an update on delivery. I was told 4/26!!! 5 months...
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2.3
#993971
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