Raymour and Flanigan
Reviews and Complaints
Furniture delivered without the parts to use it
Reymour and Flanigan has terrible delivery service
My fiancee and I fell in love with a sectional sofa and table at Raymour and Flanagan. We ordered it and the delivery came on the day they promised to deliver it within the time they promised.
The problem arose when they tried to bring the pieces of the sofa into my apartment. Unfortunately the opening of my apartment was too small, and the deliveryman notified me that we would have to *** the door to make room. My super approved and he got his power drill and we began right away. Unfortunately it still did not fit.
The deliverymen started heading out the door and I thought that they were going to get the table I ordered as well. A few minutes later I noticed their delivery truck pull off. They left me standing there with no furniture and no door! I did not have a power drill to put the heavy door back on my own!
If they indicated that they would not have helped me put the door back on I would have called some friends over to help. They did not indicate to me that they were leaving and I was stuck for a long period of time with no door to a Brooklyn apartment until some good friends came to help me. Needless to say I was pissed! Be careful of deliverymen who offer to *** your door for a delivery.
Also measure the dimensions of your apartment/home and door/hallways before ordering furntiture.
Poor service at the Jersey City Location
Good product, price, and service
Terrible quality
Poor quality and company does not stand behin products!! They give you the run around!!
Raymour and Flanigan-delivery
Sorry you are having delivery related problems
Profits 1st-Employee's last
Terrible service
Love seat and couch
Horrible place to get furniture
4th sofa is a charm-maybe??
Wells Fargo Bank
We bought furniture from Raymour and Flanigan. The mattress in the sofa bed wasn't great but our problem was with Wells Fargo bank. We financed with Wells Fargo.
They started off by sending us the bills a day or two before the due dates, we always paid more than the bill amount. They cashed one check but did not apply the credit to our account and sent us a late charge! we called and they were real nasty.
After they realized that we had the cancelled check, the guy at Wells Fargo says" as a courtesy i will remove the late charge" Courtesy??
Raymore and Flannigan Rip Offs
The worst customer service I have ever expierenced. The worst delivery service I have ever expierenced.
Assembled my furniture incorrectly, showed up 5 hours late! The were extremely rude on the phone. They acted as if they are doing me a favor. Do not do business with this company.
They refunded my delivery fee, but I still can't use my bed. They can't come back when it is good for me. I spent almost $2000, and they give you a run around. I have never regreted a business transaction more.
Save youself the headache and don't buy from this sleezy operation.
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That is horrible service. A delivery team should never leave a customer like that. Very poor service..
i am really amazed when customers don't have the foresight to know the measurements of their doorway, hall way, or staircase, and wonder why a pc of furniture won't fit. coming prepared with that information would save the customer alot of unneeded aggravation. its basic common sense.