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3.7

Cx service gave me the store credit to reselect the coffee table. I took the day off to go to Raymour Flanigan branch at cropsey ave brooklyn.

From the main entrance, I was directed to customer service. I said good morning when I approached the customer care counter. Miss France said wait a minute and then again I said good morning and she said how can I help you instead of replying my greetings.

That is fine and up to her. Then without looking at me she responded you have to get apptt.

to reselect.I was about to say something she said saturday is the latest appointment available. I tried to explain her who am I and why I am here, she just said come Saturday. Her attitude was so rude and totally unprofessional.

I am Loyal cx of Raymour Flanagan and just want to bring your attention to this branch. I will not go to this branch anymore.

I would like to mention lady Neolia in Retune Deptt.

is very nice, professional, and helpful. I salute such a nice employees who are the assette of this organization.

Shahbaz Khan

207-299-****

User's recommendation: Being a dedicated and loyal cx of Raymour Flanigan, I would recommend to give more training or apptt the person in cX care deptt. who is professional and courteous with cx.

Location: Brooklyn, New York

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