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I reported our bed bug issue to R&F and was told they check there there trucks daily and there was nothing they could do for us. they also followed my phone call up with a letter, stating they are sorry.

My husband and I are both disable and do not have the money to throw away our everything we own for 42 years, I called the BBB and made a report, and was told they have over 600 reports regarding R&F. not all bed bugs issues. but reading all these comments we all can not be wrong, our issue started with in a few days of buying our new bed from them.we have doctor bills to prove this. I am waiting for the BBB to get back to us, it will do us no good to get another bed as they are every where.

we have spent's $100's of dollars to try to fight this issue on on our, only to keep finding more. when we did first find them, there were 100's in the bed, Oh dear God please help us.

Reason of review: bed bugs.

Monetary Loss: $1500.

Preferred solution: Full refund.

Location: Buffalo, New York

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I never had problems with bed bugs but I heard of a family who got beds from a bedroom set being delivered by a furniture store. You should never get furniture from a store that will pick up old mattresses and furniture.

When I purchased my furniture from Raymour Flannigan i specifically asked the salesman if they pick up old mattresses and he told me no.

When the furniture was delivered I asked the delivery guys if they ever remove old mattresses and they said all the time. I inspected my furniture very carefully and luckily it was ok but I won't ever trust them again.

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