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I have had Type 1 insulin dependent Diabetes since age 6 for 43 years.. One day I had a rare low blood sugar episode at Raymour and Flanigan Furniture. They cut my pay by $26.000 per year and sent me to their warehouse to work. While at work at this warehouse I learned...
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1.0
#1008087
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On Feb 2 i called your deptford store an spoke with a Tameka. She put me on hold for over 20 mins. All i wanted was to make a appt for service. Shes rude an unprofessional. We had nothing but a bad experience with your store for sometime now. We will be sure to put the...
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#1001826
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Took out the protection plan on a couch that ripped, when I requested coverage I was told to send picture of damage. I was then told the rip was too extensive and the coverage was not for that type of rip! Well it is made of cloth so a rip is a rip. Last time I will...
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2.3
I didn't like
  • Protection plan
#997925
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Raymour And Flanigan Platinum Protection Plan Review

Raymour and Flanigan
#949579
1.0
Details
Assisted living lady purchased a $1,000 recliner with platinumn protection and lost one part of the plug in cord and was told not covered because moving damage. 6 -10 weeks to order new. No personel cared they were leaving a 90year old without. Absolutely the most uncaring, insensitive furniture store there is.
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Most Priducts In Store Review

Raymour and Flanigan
#918926
2.0
Details
I will never purchase another item from RF...Their products r getting inferior...Now u cant return or exchange a piece of junk...I have spent over $50k in past 12 yrs for myself & Grandchildren...never again..Most of their couches, chairs, tables fall apart & screws start dropping..area rugs r trashy...mattresses start to sink...Wood furniture has cracks & damaged...RF never again...
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Advertised vs Delivered
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Raymour And Flanigan Customer Care Review

Raymour and Flanigan
#910677
1.1
Details
Don't buy furniture from Raymour and Flanagan I not sofa and they deliver to my house scratch sofa then I complaint about that they don't believe and they don't replace the pic
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Short Review on August 22, 2016

Raymour and Flanigan
#905222
1.0
Details
A company that does not appreciates their employees. If you do good in the company there will be someone there who will try to knock you down and if they have the power they will. Do not work for this company. It is a matter of time until they fail and it is a company with broken promises. "Be one team" yea right!
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Customer service
do not do business with R & F ever. They lie about everthing. Sent my bill to wrong address twice. Finally got it at my home address and they double charged me as if I bought 2 living room sets exactly the same....lol The worst part is the TD Bank credit card bank they...
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1.8
#997609
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I purchased the Bella nest castin microfiber couch and chair as a special order as I wanted a lighter color. I was told I would have delivery in 12 weeks or sooner. I stopped in last week to pay the balance and get an update on delivery. I was told 4/26!!! 5 months...
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2.3
#993971
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I thought used car salesmen were full of *** till l delt with raymour and flanigan sales manager. They take selling mattresses to a all new level of ***. .... they have you lay on all there mattresses you find one you like you order it it gets delivered its not even...
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1.0
Product
#988390
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I went with my mother to buy her a mattress and adjustable base.She has disabling arthritis so i purchased the most expensive mattress and base they had.when the base was delivered my mother discovered it was not the base we had ordered.They refused to take the base...
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Anonymous
Anonymous

You can call Nicole - director of customer service. Her number is 609-617-5622. She offered us zero assistance when they delivered furniture with bed bugs.

1.0
#986799
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I love the Coney Island store. The ladies at customer care is always pleasant and helpful except for the fat rude light skin girl that have the black spots on her face she always seem to have an attitude and she chews gum like she never had one before. I went to pay my...
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3.6
#985216
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My husband and I were having our house built. We went shopping for a new diningroom table and chairs. After weeks of looking, we found the perfect one at R&F. We asked if they could hold it for 2-3 weeks until we were ready to move in.. We were told No problem. we...
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#975241
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Raymour and Flanigan spend tons of money on TV commercials and that keeps them afloat somehow. I paid way too much my selection compared to the other stores around but I thought i would last at least. The mattress is plain terrible, cant sleep on it and i paid over a...
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1.0
Product
#971381
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