Advertised vs Delivered
Customer service
Delivery Service
Style and Design

The Marilla bedframe that was delivered was the wrong one. The drawer on the left side under captains bed doesn't open.

The left drawer , at end of bed frame came chipped and paint is peeling off. This damage was there the first day furniture was delivered, Three times I was supposed to receive a phone call from their service department. I haven't received one phone call. I have been into their Poughkeepsie store 3 times regarding this matter.

The manager of the store assured me that I would receive a call this morning, 1 pm.

I have not received a call. I, haven't received one apology for all of this aggravation.

Reason of review: Damaged or defective.

Preferred solution: Price reduction.

I liked: Dresser and chest of drawers.

Company wrote 0 private or public responses to the review from Sep 24.
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