Raymour and Flanigan - Raymour and Flanagan has POOR business practices! BEWARE
We were mattress and chair shopping. Salesman told us in order to garauntee the sale price we had to give him $20.00 to price hold the items we were considering since we were not ready to make the purchase at that moment. He insisted it be on a credit card and would not take cash.
Two weeks later we received a bill for the full amount due thanking us for our "layaway purchase". No place on it did it mention price hold.
I called the salesman directly and he knew immediately why I was angry because he "has received these calls before". I told him I thought it was all misleading and poor business practice. He then told me to "watch myself" when I demanded a refund of my money.
I will never shop there again. We had intended to go back and purchase a different item entirely that we had seen that evening. Now I am twice as angry because I was mislead, spoken to rudely, and have to start my item search all over again. I will surely tell all I can about my poor experience with this company;.
Monetary Loss: $3.
Location: Poughkeepsie, New York
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