Raymour And Flanigan Platinum Protection Plan Reviews

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What ever you do do not get their platinum service plan, since it decides whether you can get another set. I believe that should be my decision particularly since the furniture was extremely inferior. All of these calls are documented on their records. I hope that this can be settled to my satisfaction. The only customer service person at the store on Columbus Boulevard in Philadelphia is Audrey. The other people I spoke to only pushed me...
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1.0
I didn't like
  • Quality of my furniture and the return policy
  • Inferior furniture
  • Lack of responsibility by company
#916266
Fortunately, i paid for the "Platinum Protection Plan" I called to inquire about the coverage and was rudely informed that if a replacement is required then the piece would no longer be covered by the plan. I could not get my money back and that it is my progative to never purchase a plan again. Scheduling an appointment to have someone look at the piece was also a challenge. It took a month to get an appointment and i was suppose to get a...
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Raymour And Flanigan Platinum Protection Plan Review

#949579
1.0
Assisted living lady purchased a $1,000 recliner with platinumn protection and lost one part of the plug in cord and was told not covered because moving damage. 6 -10 weeks to order new. No personel cared they were leaving a 90year old without. Absolutely the most uncaring, insensitive furniture store there is.
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Raymour And Flanigan Platinum Protection Plan Review

#828689
1.0
Raymour and Flanigan is faked. Platinum protection plan fraud.
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