Manufacturer: Raymour And Flanigan Category: Protection Plans Clear all filters (15 of 15 reviews match)
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Took out the protection plan on a couch that ripped, when I requested coverage I was told to send picture of damage.I was then told the rip was too extensive and the coverage was not for that type of rip! Well it is made of cloth so a rip is a rip. Last time I will...
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2.3
Product
Raymour And Flanigan Protection Plan
I didn't like
  • Protection plan
#997925
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Stayed home from work 2-6 for appointment. Never showed. Called. Followed up. Was lied to. Happened in 2011. Technician finally came. Did a great job. 2012 same issue (discolored furniture). Same situation. Stayed home, service center lied. Didn't show up. Etc. etc....
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1.8
Product
Raymour And Flanigan Protection Plan
#807184
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I made multiple purchases from Raymour and Flanigan. The customer service for the protection plan is absolutely HORRIBLE. They tell you they are going to call with a time frame the Thursday before my Saturday appointment. Never received a phone call on Thursday so I...
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1.8
Product
Raymour And Flanigan Protection Plan
#798241
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I just started filling my new house with furniture and this was the 2nd room. I've bought R&F before lots of times over the past 15 yrs. We purchased 2 sofas and 2 end tables from Raymour & Flannigan in Aug 2014. Delivery DATE was set up for 3 wks later due to...
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1.3
Product
Raymour And Flanigan Protection Plan
#538031
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The problem is the chairs keep ripping and splitting, I did purchase the Platinum Protection Plann and they have been work there butts off to rectify the problem each time I call but that plan will run out soon. The problem is I have called them on 5 different matters...
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Product
Raymour And Flanigan Protection Plan
#519258
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Customers Beware!!! This product starts to fall apart within 12 months of purchase. A technician visited our home 4 times to try to repair the piece for different structural problems. When we finally decided to replace the product we discovered that the sales...
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Product
Raymour And Flanigan Protection Plan
#510976
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call corporate 315 425-2500 ask for Neil Goldberg - he's the CEO and hopefully he'll get on the phone. certainly helped me with their horrible Platinum protection plan - where the only platinum is what you are charged for it - as it's way overpriced and they don't...
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Product
Raymour And Flanigan Protection Plan
#502550
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I purchased a table and chairs a year ago along with the 5 year Protection Plan from Raymour and Flannigan. I have since had to have the table serviced twice for discoloration. Their solution is to send a service man that sprays some chemical all over it. This...
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Anonymous
Anonymous

ALL FURNITURE STORES repair furniture in your home. MOST people do not have a problem with it. Some people are bother by different things. If you sprayed lemon juice into the ...

Product
Raymour And Flanigan Protection Plan
#425352
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too many problems and too little space to write!!!! already had 3 returns on damaged furniture.salespeople blame delivery people. laurie had a bad attitudedidn t offer furniture protection plan a friend had to look it up online. sales manager got an attitude when i...
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Product
Raymour And Flanigan Protection Plan
#405837
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I purchased some furniture from Raymour & Flanigan back in 2007 and decided again in 2011 to buy a bedroom set before moving out of state. When the bedroom set was delivered, one of our drawers came completely detached and a strip of wood was also detached from the bed...
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Anonymous
Anonymous

How would you expect them to service your furniture if you move 2,000 miles away? Instead of complaining about the fact that they didn't ask you, how about taking some respo...

Product
Raymour And Flanigan Protection Plan
#334069
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