193 views
New Reviewer
0 comments

I bought three bedroom sets and a Natuzi leather sofa from them. I also purchased their 3 year warranty on all the furniture. Believe me that was a waste of money along with some of the furniture, along with getting any help for damaged furniture.

The sofa was delivered with a scratch on the outside of the left arm so I called the store. They sent someone out to repair it (my mistake for leaving the tv on-he watched it most of the time he was here!). Soon after the leather started to peel on the middle and right seats, where someone would sit the most. I tried to get the warranty to cover fixing or REPLACING (as it states) and even though I had a three year warranty they would not do anything about the sofa because they said I already had someone from outside their warranty service do work on it! What is that? Why didn't Raymour & Flanigan tell me that in the beginning?

I had to call Action News Consumer complaints for the sofa and a futon that started to fall apart. Oh and did I mention two dressers arrived damaged, and after going through three different deliveries of replacement ones I kept the original ones because they were the least damaged of all!!!! They replaced the futon but still nothing on the sofa - what a ripoff!!!

I am going to buy a new sofa - this one looks terrible. Never again Raymour & Flanigan!

Location: Summit, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Raymour and Flanigan Reviews

  1. 128 reviews
  2. 78 reviews
  3. 36 reviews
  4. 6 reviews
  5. 7 reviews
Raymour and Flanigan reviews