Purchased a wall unit, came with a nail sticking out and scratched, they tried to fix it by taking out the same sharpie, that they used to notate something on the delivery order. The sharpie did not even match the furniture.
I did not accept delivery of any pieces, and decided to try again. They then redelivered the identical damaged piece.
They told me they thoroughly checked it, and now the nail was still there, but the piece had more scratches. I wouldn't let them take it off the truck.
This is what happens when you buy cheap goods.