On 10/28/07 my wife and i purchased a sofa, chair, ottoman and chest. Aside from delivery
night mares and defective part replacement for delivery damages I was sold a refurbish chair as new.
The chair was delivered with the sofa which was damaged by the deliveryman. The serviceman replaced the damaged legs with new legs that were cracked. I then flipped over the chair and discover that the chair legs were not only cracked but poorly refurbished and painted over and delivered to me as a new chair.
I would never have notice this if the sofa replacement legs came in cracked. I had to take three days off from work to get three items to me. I had to take two days off from work for repairs (first time waited from 12 p.M. To 8 p.M. No show no call). Now I have to take another 2 days for them to come and first see the damage and then come back for replacement. Total nightmare!!!
Product or Service Mentioned: Raymour And Flanigan Sofa.