I bought a furniture set 5 days ago had it delivered, and was extemly dissapointed that the furnitute was so uncomfortable nothing like was in the store. I called and spoke to jose the manager and he was excellent he told me to come in pick another set no problem I...Read more
I purchased a love seat for my porch. With the purchased I also bought the insurance. Now the leather ripped on the love seat. I sent picture they said we will give you a credit, cause we don't have that love seat. So they call and say we issued a credit, but its only...Read more
I didn't like
- Rip off
In the world we live in where people choose to buy furniture at discounted retailers such as Wayfair, Amazon, Big Lots and Walmart, I want to be able to tell you to go to a place like Raymour & Flanigan. Their “promise” is to provide the ultimate furniture shopping...Read more
Bought a mattress, and was told to buy a mattress protector. We told the salesman the we didn’t needed but were forced to buy it. The problem now is that they won’t give me a refund or exchange.They treat you different once they got your cash , now you are garbage to...Read more
I had an almost identical experience with a small kitchen set that I bought from them around a year ago. It sits in my basement unused because it smells so bad. They sent a technician to coat the furniture to cover up whatever is causing the odor, but it didn't change...Read more
Don't buy from R&F... Shop around before buying a mattress at R&F and go with someone else for less. We bought a mattress with them and were told if we found the same one for less the price would be matched. First I question their integrity -- 2 days later they had a...Read more
It all began the night before our arranged delivery. We got the phone call that only the bottom half of our coffee table was available, but not to worry, because we wouldn't be charged for two deliveries. When our glass table top was delivered, the men realized that...Read more
Purchased chair at the Central Park Ave location we were told to collect the chair on the Friday after our purchase and that they would call us when the truck was in. No one called so we called on the Friday we were told due to bad weather there were no deliveries the...Read more
Raymour and Flanigan - Terrible wear on couch
Bought a 6 piece sectional. Two end pieces are turning red from the original brown. Called for service. Told it was “ normal wear and tear” after 3 years. They would do me a “ courtesy” visit to look at the furniture. After $3200 for the furniture and $250 for extended warranty all I have is garbage
Raymour and Flanigan - Low quality merchandise, low quality service
We purchased a couch and coffee table last year. The couch is falling apart, the coffee table has nicks from gentle use. Pillows that came with the couch retail for $75 each and began pulling after a few months. Customer service is subpar and nasty. NEVER AGAIN you’re not getting a deal.
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