Raymour and Flanigan - Disappointed
Purchased a desktop lampad a gift, did not suit the need. The store in Noryh Brunswick would not return nor give store credit. We have spent over 2,000.00 and they won’t take back an 83.00 lamp!!! Disgusted, do not buy at this store. Customer service had a lot to be desired!
Raymour and Flanigan - The worst experience ever
In june i apllied for an acct asked them to run it thru a bank they put me through a finance company with less terms and a crazy rate i have a one credit and they didnt even seemed concerned than they allowed my daughter to open another acct in my name there managers are rude and the comapny sucks as a whole from the crooked salepeople that cut throat eachother they are the worst stay away
The Marilla bedframe that was delivered was the wrong one. The drawer on the left side under captains bed doesn't open. The left drawer , at end of bed frame came chipped and paint is peeling off. This damage was there the first day furniture was delivered, Three times...Read more
- Dresser and chest of drawers
BED BUGS BEWARE Several weeks ago, I reached out to Raymour and Flanigan Seacucus store and was connected to Director of communications regarding new furniture living room/bedroom purchase issue. I spoke with the director about what I experienced every time I sat on my...Read more
I didn't like
- Are thieves
- Rude customer service rep
- Lack of follow through
Bought couch and after 2 weeks the switch on one side of the power reclining sofa broke. Still waiting for them to get the couch fixed after a month. Call and call and call. Nothing. Sofa is Cormac Power Sofa w/ Power Headrest. They don't seem to care at all. Meanwhile...Read more
WE WERE TOLD THEY PROTECTION PLAN WOULD CLEAN THE COUCH WHEN EVER WE NEEDED IT. THAT'S A LIE. IT IS A STAIN ONLY AND ITS SPOT CLEAN THEY WANT TO SEND YOU A KIT, IF YOU HAVE IT MAKE THEM COME OUT EVERY MONTH. THE SALES PERSON WAS STAR JEREZ HOME FURNISHING CONSULTANT IN...Read more
I didn't like
- Sales person lied to us
I bought a two piece sectional from them. Everything went smoothly when it was time to take my money, but when it was time for it to be delivered? The delivery guy refused, saying the door wasn't big enough. He said our for needed to be bigger than 29 inches... it's 32...Read more
Bought a bed....loved the mattress. Called 48 ours later to asked them the come and retrieved the bed frame ( it was too big for my bedroom). Manager did not speak tp me...told sales person to tell me that it was unreturnable. Once I spoke w the manager , his statement...Read more
- Sales person
I didn't like
- No return policy
Raymour and Flanigan - Poorly made bed and terrible customer service
I purchased a bed room set 1year ago. The slate in the middle broke. The were supposed to replace the entire slate instead they replaced one piece of board and left the rest of the bed that was falling apart. Called customer service and had to reschedule for 2 days later. I took today off from work to get the problem taken care off. Very inconvenient.
1st we bought a kitchen table. Had for 2 months . The top started to bubble up. When I 1st called they said they can’t do anything cause we didn’t buy the xtra insurance then they said I should use coasters. ( it’s a kitchen table I should be able to put my drink on...Read more
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