Most helpful reviews first
Purchased this sofa and chair for our finished basement room. Within one year started to peel and crack with no help from Raymour and Flannigan. Looked great when we bought it! Didn’t take warranty for repair. Big mistake! Won’t be buying anything like this again from...Read more
Company wrote 0 private or public responses to the review from Nov 24.
I didn't like
- Product quality
BED BUGS BEWARE Several weeks ago, I reached out to Raymour and Flanigan Seacucus store and was connected to Director of communications regarding new furniture living room/bedroom purchase issue. I spoke with the director about what I experienced every time I sat on my...Read more
Company wrote 0 private or public responses to the review from Sep 19.
I didn't like
- Not solution oriented
- Rude customer service rep
- Lack of follow through
NOTHING SHORT OF A NIGHTMARE!!! Get your act together Raymour and Flanigan! Not one, not two, but three attempts, and you still couldn't manage to send me a bedroom set without damage? First two delivers nothing was wrapped properly, third time it was wrapped properly...Read more
Company wrote 0 private or public responses to the review from Nov 18.
The Marilla bedframe that was delivered was the wrong one. The drawer on the left side under captains bed doesn't open. The left drawer , at end of bed frame came chipped and paint is peeling off. This damage was there the first day furniture was delivered, Three times...Read more
Company wrote 0 private or public responses to the review from Sep 24.
- Dresser and chest of drawers
Raymour and Flanigan - Disappointed
Purchased a desktop lampad a gift, did not suit the need. The store in Noryh Brunswick would not return nor give store credit. We have spent over 2,000.00 and they won’t take back an 83.00 lamp!!! Disgusted, do not buy at this store. Customer service had a lot to be desired!
Company wrote 0 private or public responses to the review from Sep 25.
Bought couch and after 2 weeks the switch on one side of the power reclining sofa broke. Still waiting for them to get the couch fixed after a month. Call and call and call. Nothing. Sofa is Cormac Power Sofa w/ Power Headrest. They don't seem to care at all. Meanwhile...Read more
Company wrote 0 private or public responses to the review from Aug 29.
The platinum protection plan is such a rip off. I filed a claim and was told that my issue could not be fixed and that I would be given a store credit except I was never notified of the store credit. When I followed up on my issue I was told that too much time had...Read more
Company wrote 0 private or public responses to the review from May 09.
WE WERE TOLD THEY PROTECTION PLAN WOULD CLEAN THE COUCH WHEN EVER WE NEEDED IT. THAT'S A LIE. IT IS A STAIN ONLY AND ITS SPOT CLEAN THEY WANT TO SEND YOU A KIT, IF YOU HAVE IT MAKE THEM COME OUT EVERY MONTH. THE SALES PERSON WAS STAR JEREZ HOME FURNISHING CONSULTANT IN...Read more
Company wrote 0 private or public responses to the review from Aug 11.
I didn't like
- Sales person lied to us
Bought a bed....loved the mattress. Called 48 ours later to asked them the come and retrieved the bed frame ( it was too big for my bedroom). Manager did not speak tp me...told sales person to tell me that it was unreturnable. Once I spoke w the manager , his statement...Read more
Company wrote 0 private or public responses to the review from Aug 03.
- Sales person
I didn't like
- No return policy
Raymour and Flanigan - The worst experience ever
In june i apllied for an acct asked them to run it thru a bank they put me through a finance company with less terms and a crazy rate i have a one credit and they didnt even seemed concerned than they allowed my daughter to open another acct in my name there managers are rude and the comapny sucks as a whole from the crooked salepeople that cut throat eachother they are the worst stay away
Company wrote 0 public responses to the review from Sep 24.
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