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On November 26 i purchaseda dinning or should i say thought i purchased on. I was garennteed a delivery for December 9th and sales rep reviewed and statwd ithe set i choose qas in stock. My husband and i both took off for the delivery. On Decemver 6th they called my...
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1.0
#968262
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I purchased a $600 recliner 2 months ago. The right side of the seat cushion and back cushions are now flat and this irritates my back tremendously. The chair is downright uncomfortable. I called customer care and a tech came as scheduled, but it took 2 weeks for an...
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2.2
I didn't like
  • Customer care product defect handling
  • Rude customer service rep
#967595
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I totally agree. I brought a leather set as well and paid for an extended warranty, in the event that it crack and/or tear. Of course it does not cover normal wear and tear. But when I purchased it they said no matter what happens to it, it would be replaced. Call...
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2.0
#947813
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King Storage Bedroom Review

Raymour and Flanigan
#878173
1.2
Details
Raymour and flanigan has no concept of customer service. Once youve made the payment your furniture, you're locked in. They don't accomodate a single request. We purchased $4,000 worth of furniture from them and could not return a bunky board of $170 with a full refund. We've purchased furniture from various stores but never experienced something like this.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money

Raymour And Flanigan Platinum Protection Plan Review

Raymour and Flanigan
#828689
1.0
Details
Raymour and Flanigan is faked. Platinum protection plan fraud.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Living Room Chair Review

Raymour and Flanigan
#822171
2.2
Details
We have bought two living room chairs . The workmanship is terrible and the service department is the worst. After just five months the upholstery has wrinkles and one armrest is loose.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Living Room Set Review

Raymour and Flanigan
#812382
They send technician out for raggedy *** livingroom set suppose to be leather .say its nothing he can do. Well i tell you this on flatbush ave where i get it from..i will definitely drop the pleather livingroom pieces right inside there.never go back there again.
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The main delivery guy was good; his 'helper' didn't tell him that he was untying the bottom of the sofa and so when it was untied, the bottom hit the floor and gouged two dents in the floor. Delivery guy immediately got his ipad, took photos. Customer service at R&F...
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I liked
  • Salesperson
  • Samantha
I didn't like
  • Lack of follow through
#938120
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Do not buy a Raymour and Flanigan Bellanest Mattress. Although they compare the construction to a Simmons it is not even close. I complained of the mattress sinking on one side and not the other which causes me to roll toward my wives side when we both are sleeping....
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2.0
I didn't like
  • Poor quality beds
#919443
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Bought a dining room set. Within 18 months I had 9 service calls. I believe after all these service calls, I should be given a re-select. What ever you do do not get their platinum service plan, since it decides whether you can get another set. I believe that...
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1.0
I didn't like
  • Quality of my furniture and the return policy
  • Inferior furniture
  • Lack of responsibility by company
#916266
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The thought of having to furnishing my whole apartment was frustrating. I was clueless as to where to begin. I lack the eye for home decorating. I went to multiple stores and browsed multiple sites. The more and more I looked the more and more I wanted to give up. ...
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#906847
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Extremely poor quality furniture. Brand new sectional and you could feel the wood on the arms that were supposed to be padded. Guy came out to fix and used the wrong material to fix and left the arm of the couch looking like a mountain. came back out to fix and the...
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1.9
Stonington, Connecticut
Product
#901607
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I made my first Raymour & Flanigan purchase in April 2016. I previously ordered from Ashley's, Bob's and a few others, but i wanted a living room set that was unique and had a European flare. The commercials and advertisements for Raymour & Flanigan are always so...
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I have had ssues problems with damaged products delivered and the repair persons at Raymour hut they do srtand by their service and furniture, Unfact recently my warranty ran out and they still sent me the replacenent pieces ordered by Patricia, a CTR at Raymour. It...
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4.8
#890145
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