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My fiancee and I fell in love with a sectional sofa and table at Raymour and Flanagan. We ordered it and the delivery came on the day they promised to deliver it within the time they promised.

The problem arose when they tried to bring the pieces of the sofa into my apartment. Unfortunately the opening of my apartment was too small, and the deliveryman notified me that we would have to *** the door to make room. My super approved and he got his power drill and we began right away. Unfortunately it still did not fit.

The deliverymen started heading out the door and I thought that they were going to get the table I ordered as well. A few minutes later I noticed their delivery truck pull off. They left me standing there with no furniture and no door! I did not have a power drill to put the heavy door back on my own!

If they indicated that they would not have helped me put the door back on I would have called some friends over to help. They did not indicate to me that they were leaving and I was stuck for a long period of time with no door to a Brooklyn apartment until some good friends came to help me. Needless to say I was pissed! Be careful of deliverymen who offer to *** your door for a delivery.

Also measure the dimensions of your apartment/home and door/hallways before ordering furntiture.

Monetary Loss: $2300.

Location: Brooklyn, New York

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Guest

That is horrible service. A delivery team should never leave a customer like that. Very poor service..

Guest

i am really amazed when customers don't have the foresight to know the measurements of their doorway, hall way, or staircase, and wonder why a pc of furniture won't fit. coming prepared with that information would save the customer alot of unneeded aggravation. its basic common sense.

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