Took out the protection plan on a couch that ripped, when I requested coverage I was told to send picture of damage. I was then told the rip was too extensive and the coverage was not for that type of rip!
Well it is made of cloth so a rip is a rip. Last time I will ever take out that rip off protection. What a joke!!
What is the point of taking out coverage if they then decide what they will and will not cover. When you buy the policy you are promised they can repair or they will replace, don't try to use it because then it all changes!
Product or Service Mentioned: Raymour And Flanigan Protection Plan.
Reason of review: Bad quality.
Monetary Loss: $800.
Preferred solution: Let the company propose a solution.
I didn't like: Protection plan.