3.2
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Exchange, Refund and Cancellation Policy
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I had an almost identical experience with a small kitchen set that I bought from them around a year ago. It sits in my basement unused because it smells so bad.

They sent a technician to coat the furniture to cover up whatever is causing the odor, but it didn't change anything. I even had a professional woodworker, who I had hired to restore some of my other pieces, work on it to do something similar, and it still stinks. I didn't bother following up anymore. I assume that this is my tough luck and I'm wiser when it comes to purchasing furniture now (which of course includes never buying anything from Raymour & Flanigan again as long as I live).

I bought a new kitchen set from a local furniture store and have had no problems with that set. Anybody want this smelly piece of crap kitchen set that's stinking up my basement?

Product or Service Mentioned: Furniture Set.

Reason of review: Bad quality.

Monetary Loss: $400.

Preferred solution: Let the company propose a solution.

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