I received a sofa and chair and was very disappointed with the quality of the seat cushions. They were so soft, when sat it the couch looked like it was 10 years old.
After waiting hours for the Rep to show up to check it out, I received a call from the CO., saying the Rep can't make it. After I complained, he showed up 2 minutes later. Apparently he didn't feel like parking the car. Their solutions is to send new cushions.
That won't work since this furniture was new anyway!
You get what you pay for. I'll never buy in Raymour and Flaigan, and I'd never recommend them.
Product or Service Mentioned: Raymour And Flanigan Sofa.