Purchased several items including Tiffany Lamp from Broadway & 66th St., NYC. Lamp shade arrived cracked on one side.
Called Salesperson who sold me item and she told me she would call be back. Well, after approximately 4 hours no call. Went to store all the way from Brooklyn, and explained situation. Salesperson had this silly grin on her face and blurted that she didn't have time to call me back.
Wow. I left store feeling like a cheap sales commission.
Problem fixed but Customer Service Stinks. There is obviously a lack of professionalism and sensitivity to the Customer Concerns.
Reason of review: Poor customer service.
I didn't like: Poor customer service.